Common Repair Questions – CT Fix Wireless

Common Repair Questions – CT Fix Wireless

Helpful answers about our repair process, warranty, locations, and trusted services across Hamden and New Haven.

Q1: What types of devices do you repair?

We repair phones, tablets, computers, and gaming consoles from all major brands — including iPhone, Samsung, LG, Motorola, PlayStation, Xbox, and more. See our Repair Services for a full list.

Q2: Do you offer a warranty on repairs?

Yes! Every repair at CT Fix Wireless comes with a standard warranty covering parts and labor. Learn more on our About Us page.

Q3: How long does a typical repair take?

Most repairs — like screen, battery, or charging port replacements — are completed same day, often in under 30 minutes. Book via our Contact Us page.

Q4: Do I need an appointment for repairs?

Walk-ins are always welcome! But if you prefer, you can schedule your repair online through our Instant Quote form.

Q5: Where are your store locations?

We have two convenient locations:
Hamden: 1338 Dixwell Ave, Hamden, CT 06514
New Haven: 53 Whalley Ave, New Haven, CT 06511
Find details on our Contact page.

Q6: Can you repair my device the same day?

Yes — we offer same-day repair services for most smartphones and tablets as long as parts are in stock. Visit our iPhone Repair page to start.

Q7: What if I can’t visit the store?

You can contact us online or by phone to arrange service or discuss mail-in options. Visit our Contact Us page for assistance.

Q8: Do you fix water-damaged devices?

Yes, we specialize in water damage repair for phones and tablets. The sooner you bring it in, the better the recovery chance. Start your request on our iPhone Repair page.

Q9: Do you offer battery replacement for all phone models?

Yes — we replace iPhone, Samsung, and Android batteries using top-quality parts. Check the Smartphone Repair section for details.

Q10: Can I sell my old phone to CT Fix Wireless?

Absolutely! You can sell or trade your used device for cash or credit at our Buy and Sell page.

Q11: What if my device doesn’t power on at all?

No problem — we’ll perform a free diagnostic test to find out what’s wrong. Start by contacting us through our homepage

Q12: Do you repair MacBooks and Windows laptops?

Yes, we offer professional computer repair services for all laptop and desktop models. Visit our Computer Repair page

Q13: Are your replacement parts original?

We use premium, high-quality parts to ensure your device performs like new again. All parts are covered under our warranty.

Q14: What should I do before bringing in my device?

Back up your data and remove SIM cards if possible. Our team will take care of the rest once you arrive at your nearest CT Fix Wireless location.

Q15: How much do repairs typically cost?

Prices vary depending on your device and damage type. For an accurate estimate, use our Instant Quote Tool.

Q16: Do you offer repair services for gaming consoles?

Yes, we fix PlayStation, Xbox, and Nintendo consoles for HDMI, disc drive, or power issues. Visit our Game Console Repair page.

Q17: Can you repair older phone models?

Definitely! From early iPhones to older Androids, we can repair almost any device if parts are available. Learn more at Smartphone Repairs.

Q18: Do you repair tablets and iPads?

Yes, we offer screen, battery, and charging repairs for iPads and Android tablets. Check our Tablet Repair page.

Q19: What makes CT Fix Wireless different?

Our 20+ years of experience, certified technicians, and commitment to fast, reliable repairs make us Connecticut’s trusted repair destination. Learn more About Us.

Q20: How can I contact you for questions or bookings?

You can reach us anytime via the Contact Us form or call our Hamden or New Haven locations directly.